Grow Nairn Privacy Policy

What is a privacy policy?

 

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

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This policy applies to all trustees, employees, and volunteers of Grow Nairn and covers our commitment to meeting our requirements to protect personal data under the Data Protection Act 2018 (also known as the UK GDPR) and the General Data Protection Regulation (GDPR). “Personal data” means any information relating to an identified or identifiable living individual.

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Principles of Data Protection

 

Grow Nairn will ensure that all personal data that it holds will be:

• processed lawfully, fairly and in a transparent manner;

• collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (purpose limitation)

• adequate, relevant and limited to what is necessary (data minimisation)

• accurate and kept up to date (data accuracy)

• kept in a form which permits identification of data subjects for no longer than is necessary (storage limitation)

• processed in a manner that ensures appropriate security of the personal data, including protection against accidental or unauthorised access to, or destruction, loss, use, modification, or disclosure of personal data (integrity and confidentiality)

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What type of information does Grow Nairn collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We may also collect personally identifiable information such as:

• Full Name

• Contact email address

• Contact telephone number

• Home address

• Payment details (including credit card information),

• Comments

• Feedback

• Reviews or recommendations

 

How does Grow Nairn collect information?

 

When you sign up for our membership, subscribe to our newsletter or conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why does Grow Nairn collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Members with ongoing customer assistance and technical support;

3. To be able to contact our Members with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.
    

How does Grow Nairn store, use, share and disclose site visitors' personal information?

Our organisation is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How does Grow Nairn communicate with site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

How does Grow Nairn use cookies and other tracking tools?

 

COOKIE STATEMENT

 

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at grownairn@gmail.com. You can also unsubscribe from newsletter updates by clicking the unsubscribe button in the newsletter footer.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and our contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at grownairn@gmail.com